Terms of Service

Last updated: 2025-08-17

Welcome to Spin Haven Canada. These Terms of Service ("Terms") govern your use of our website and social casino services. By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy.

Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you must not use our services.

1. Acceptance of Terms

By accessing, browsing, or using the Spin Haven Canada website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. These Terms constitute a legally binding agreement between you and Spin Haven Canada.

2. Eligibility

To use our services, you must:

  • Be at least 18 years of age
  • Be legally capable of entering into binding contracts
  • Not be prohibited from using our services under Canadian law
  • Provide accurate and complete information when creating an account

We reserve the right to verify your age and identity at any time. Failure to meet these requirements may result in immediate termination of your account.

3. Service Description

Spin Haven Canada provides social casino entertainment services, including:

  • Free-to-play casino-style games
  • Virtual credits for gameplay (no real money value)
  • Social gaming features and community interaction
  • Entertainment content and promotional materials

Important Notice:

Our services are for entertainment purposes only. No real money gambling is offered. Virtual credits have no cash value and cannot be exchanged for real money or prizes.

4. Account Registration and Security

When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your login credentials secure and confidential
  • Notify us immediately of any unauthorized account access
  • Accept responsibility for all activities under your account

You may only create one account per person. Multiple accounts may result in suspension or termination of all associated accounts.

5. Acceptable Use Policy

You agree not to use our services to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems
  • Use automated tools or bots to access our services
  • Interfere with other users' enjoyment of our services
  • Engage in any form of harassment or abuse

6. Virtual Credits and Gameplay

Our games use virtual credits that:

  • Have no real-world monetary value
  • Cannot be exchanged for cash or prizes
  • Are provided for entertainment purposes only
  • May be awarded through gameplay or promotional activities
  • May expire or be reset at our discretion

We reserve the right to modify, suspend, or terminate virtual credit systems at any time without prior notice.

7. Intellectual Property Rights

All content on our website, including but not limited to text, graphics, logos, images, software, and games, is the property of Spin Haven Canada or our licensors and is protected by Canadian and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission.

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

9. Responsible Gaming

We are committed to promoting responsible gaming practices. While our services involve no real money, we encourage users to:

  • Play for entertainment purposes only
  • Set reasonable time limits for gameplay
  • Take regular breaks from gaming
  • Seek help if gaming becomes problematic

If you need support with gaming-related issues, please visit our Responsible Gaming page for resources and assistance.

10. Disclaimers and Limitations

Our services are provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that our services will be uninterrupted, error-free, or completely secure. You use our services at your own risk.

11. Limitation of Liability

To the maximum extent permitted by law, Spin Haven Canada shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of our services.

Our total liability to you for any claims arising from these Terms or your use of our services shall not exceed $100 CAD.

12. Termination

We may suspend or terminate your account and access to our services at any time, with or without cause, and with or without notice. You may also terminate your account at any time by contacting our customer support.

Upon termination, your right to use our services will cease immediately, and we may delete your account and all associated data.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Canada and the Province of Ontario. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Terms.

15. Contact Information

If you have any questions about these Terms, please contact us:

Email: legal@spinhavencanada.com

Phone: 1-800-SPIN-CAN (1-800-774-6226)

Mail: Spin Haven Canada Legal Department
Toronto, Ontario, Canada

These Terms of Service are governed by Canadian law and constitute the entire agreement between you and Spin Haven Canada regarding your use of our services.